Responsible Gaming
Gaming Should Be Entertainment
At Richard Online Casino, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting the wellbeing of our players.
Please gamble only with money you can afford to lose, and set limits that work for your budget and lifestyle.
Age Verification
Online gaming is only available to individuals who are 18 years of age or older in Australia. If you are under 18, you are not permitted to use this website or participate in any gaming activities.
We take age verification seriously and reserve the right to request identification to confirm your age at any time.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling with more money to recover what you've lost
- Spending more time and money on gaming than intended
- Hiding your gambling from family, friends, or partners
- Gambling to escape stress, anxiety, depression, or other difficult emotions
- Neglecting work, school, family, or personal responsibilities due to gaming
- Borrowing money to gamble or pay gambling debts
- Feeling anxious or irritable when not gambling
- Unable to reduce or stop gambling despite wanting to
- Lying to others about how much you gamble or how much money you spend
- Gambling with money needed for essential expenses (rent, food, bills)
If you recognise any of these signs in your own behaviour, please seek help immediately.
Self-Help Tools & Safer Gaming Features
Richard Online Casino provides several tools to help you manage your gaming responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of losses you are willing to accept before stopping play
- Session Reminders: Receive notifications reminding you how long you've been playing
- Reality Checks: Get alerts during your gaming session to help you maintain perspective
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and all gaming services
- Account Closure: Close your account at any time if you wish to stop gaming entirely
If you would like to activate any of these tools, please contact our customer support team or visit your account settings.
Support Organisations & Help Resources
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free national counselling and information service for people concerned about gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, available 24/7)
International Resources
- GamCare (United Kingdom) – Support and counselling for problem gambling
www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada) – Evidence-based information and support
www.responsiblegambling.org - National Council on Problem Gambling (United States) – Help and referral services
www.ncpgambling.org
Gambling Help Online also offers:
- Free online counselling via webchat and email
- Information about local support services and treatment providers
- Resources for family members and friends concerned about someone else's gambling
If You Need Help
Don't wait. Seek help today. Problem gambling is a serious issue, but support is available, and recovery is possible. Reach out to one of the organisations listed above—they are experienced, confidential, and ready to help.
Remember: asking for help is a sign of strength, not weakness. Whether you are struggling yourself or concerned about someone else, professional support can make a real difference.